The SERU assessment is a mandatory computer-based test that all existing and future London Private Hire & Taxi drivers must pass to become or remain licensed.

Safety, equality and regulatory understanding.

Yes. All existing and future licensed Private Hire & Taxi drivers in London must pass the SERU assessment, with no exceptions. Anyone applying for a new PHV driver’s licence is required to pass both the SERU assessment and the English Language Requirement (speaking and listening test) before a licence can be issued.

Yes. If you are currently a licensed London PHV or Taxi driver, you will need to take and pass the SERU assessment.If you are a new applicant, passing the SERU assessment is a mandatory requirement before your licence can be issued.

Not entirely. The old system of submitting certificates or diplomas has been phased out. The ELR is now split into two parts: Reading & Writing: This is covered by passing the SERU assessment. Speaking & Listening: You must pass a separate Speaking & Listening test (conducted via a secure video link at a TfL centre). New applicants and existing drivers who have not yet met the ELR must pass both components to satisfy TfL’s licensing requirements.

You cannot book the SERU assessment on your own initiative. First, TfL must make you eligible and send you an official invitation via email. Once you receive this invitation, you can log into your TfL Taxi & Private Hire online portal, head to the "Manage My Bookings" section, and choose your preferred date and time slot at a TfL assessment centre.

Most assessments take place at TfL's main driver assessment centre located near The O2 in Greenwich (Pier Walk). The exact location, date, and time of your test will be confirmed in your official invitation email.

SERU assessment will cost £40 when taken for the first time and £30 for a re-sit. 

The SERU assessment takes 60 minutes in total (including a brief introduction) and is conducted under strict exam conditions at an official TfL driver assessment centre.

The SERU assessment consists of 36 questions, broken down as follows:

SERU Assessment PASS MARK is 60%

Yes, the SERU assessment is fully computer-based. To complete the test, you will need basic computer skills, including the ability to use a standard keyboard and mouse.

The SERU assessment is based on the TfL Private Hire Vehicle Driver’s Handbook, but in most cases, just reading the handbook is not enough to pass.Practice is key to your success. Just like with the practical driving test—you can read the Highway Code, but you won't know exactly what to expect on the day without proper preparation.Our online SERU preparation course has it all: comprehensive learning materials and multiple mock tests featuring real exam-style questions.Most importantly, it will familiarise you with the "fill-in-the-blanks" sentence completion tasks. This is the exact section where most drivers struggle if they haven't completed our online training.